What Customers Say About our Services
We can say whatever we like about our service on our website. What really matters is how our customers respond to our support. Here are a few snippets we've collected from our customers.
Furnace and A/C replacement
Replaced a furnace and A/C that were over 20 years old, and the former of which, was on its last legs. First of all, Faheem is a great sales person. He answered my tons of questions and gave me good sound advice. No pressure tactics whatsoever. He laid out a great for me too, and let me take the time to compare the same Lennox equipment against competitors, before I decided to go with Cosmopolitan. Faheem had told me in advance that Cosmopolitan's technicians may choose to go out the other side of my house with the furnace venting and indeed they did. The techs arrived punctually on a Saturday morning and got the job done efficiently and quickly, consulting me whenever there were options or questions to be answered. The new furnace is working great, and looking forward to also using the A/C this summer. There was a screw up with Cosmopolitan's registration of my equipment with Lennox as some administrator got my name wrong - tired, I guess. But they've promised to fix it, and I trust them. (Need to follow-up with Faheem soon though.)
Ali in Toronto
New Lennox AC
We have been thinking about changing our 25 years old Ac for quite some time. Finally, last month we decided to change. We come to know about cosmopolitan through Lennox website.We got a very reasonable quote from cosmopolitan. Installation was done by the installer Dave. Very professional workmanship definitely deserves to be recommended. Thanks
Karam Jeet in Mississauga
Lennox SLP98 Furnace and AC Installation
Cosmopolitan installed Lennox SLP98 furnace and Lennox AC at our home. It was such a positive experience. We found the team of Cosmopolitan very honest and reliable. There quote was very reasonable. The workmanship was very professional and clean. We would definitely use them again for any heating and cooling need. In addition, we found Lennox SLP98 Furnace very quite.
Exceptional Workmanship | Hanif in Scarborough
Tankless Water Heater
Last month we were having a lot of problem with our hot water tank. We decided to go with Tankless water heater. We called several companies. Cosmopolitan was one of them. After researching we chose cosmopolitan mechanical to do the job. Two technicians Dave and Utwan came to our house to install the water heater. They were very polite and professional. The installation was very clean and neat. Tankless water heater is working well. Thanks.
Professional Workmanship | Aisha in Mississauga
Furnace and Filter Installation
Cosmopolitan mechanical service installed new Furnace at our house last month. It was Sunday when our old furnace stop working. Cosmopolitan employee Paul came to our house and set up the installation on Monday. All the work from cosmopolitan was perfect. We are very happy with the installation.
Sharuk in Mississauga
Lennox XC14 AC Installation
Last week my old air conditioner gave up. It was so hot we called May companies. The one company which responded to our call quickly was Cosmopolitan Mechanical Services. Sales person EJ visited us for the quote for new AC. He gave us very competitive price. We scheduled the installation for next day. We were surprised that they could do the installation so quickly. Next day right at the given time installer Greg and Dave came to our house for the installation. We had various questions regarding the installing procedures. Dave answered all our questions. He also gave the information about the whole installation procedure. Both guys were very polite. I would thank them for answering all our questions. They finished the job in about 5 hours. After looking at the finished job we can say that these people and good. They started the job on time and finished the job one time. Finally I would say that these people delivered what they promised. Another good thing about cosmopolitan was there after hour service department. After the in stallion we call them late night for some questions regarding the programming of our thermostat. Jeff helped us out over the phone and told us about the procedure of programming the thermostat. At the end I would say the ac they sold me was very quiet. We would love to recommend them to all of our friends. Keep up the good work Cosmo team.
Romeo in Mississauga
Amana Air Conditioner installation
We have done business with EJ on 4 separate occasions. Each time we end up purchasing. In fact, we received excellent advice and service. We found cosmopolitan staff very knowledgeable and helpful in assisting us to make a right decision. The Ac was delivered on time and they did a great job installing the AC. All the staff members were very professional and we would strongly recommend them to everyone.
Jamal in Etobicoke
Air Conditioner Amana
It was 40 degree in our house and we wanted ac as quick as possible. We called many companies. Did not get the response Finely we end up calling Cosmopolitan Mechanical Services. They installed the ac one the same day. Amazing job. I Am extremely happy with this company.I would recommend them to everyone.
Rahim in North York
Installation Lennox SLP98 Furnace
In November 2010 our basement got flooded and our furnace stopped working. We moved to our parent’s house, as we did not have any heating. Our neighbor told us about heating and cooling company location in a nearby mall. We went to South Sheridan mall and found cosmopolitan display location. We met sales person Don at the mall. He was very courteous and polite. He quickly came to our house and looked at our flooded furnace. He told us that because of emergency we could have cosmopolitan technician install a new furnace within 5 hours. We got very surprised and signed the contract for the installation of a new furnace. Don was right about his commitment and we have a heat in our home within five hours. Dealing with cosmopolitan people we felt very comfortable and would use them again for any future needs.
Balvir in Mississauga
Furnace and Air Conditioning Installation
We recently purchased our first home that was over 15 years old and had its original air conditioner and furnace. Therefore after our air conditioner broke down in the summer we weren't surprised when the furnace went down as well in the winter. Although money is an issue we always prefer to have someone come in and give us correct and true information therefore, after contacting many ac and furnace companies we weren't expecting much from this company. Boy, were we wrong? Not only did the technician that came in give us truthful information, he also tried to fix the problem without costing us much money. Although when after realizing the problem wasn't fixable he gave us viable option to purchase a furnace and ac at an affordable price. To top it all off he gave us great financing option so that we wouldn’t get hit with a great burden at once. After liberating they came in and put in both the ac and furnace within one day and we haven’t had a problem since. I truly recommend this company as they know what they’re doing and am honest people. We would definitely do this again, thank you one again Cosmopolitan Mechanical!